Terms and Conditions

Welcome to Easy Company Outfitter LLC (“Company,” “we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://easycompany.store (the “Site”) and any related services, products, or features (collectively, the “Services”). By accessing or using the Site, placing an order, or otherwise interacting with our Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the Site or purchase any products from us.

Please read these Terms carefully. They contain important information about your legal rights, including an arbitration provision that limits our liability and your ability to bring class actions.

Our Contact Information:

  • Phone: +1 719 4960841

  • Email: revettekerwin993@outlook.com

  • Address: 7533 S Center View Ct Ste R, West Jordan, UT, 84084, United States

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Refund and Return Policy, and any other policies referenced herein. These Terms constitute a legally binding agreement between you and Easy Company Outfitter LLC.

If you are using the Site on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, you may not use the Site on behalf of that entity.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, for any reason or no reason, including but not limited to violation of these Terms.

2. Changes to Terms

Easy Company Outfitter LLC may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

Material changes will be notified to you via email (if we have your email address) or through a prominent notice on the Site at least 30 days before they become effective. However, it is your responsibility to check this page periodically for updates. The “Last Updated” date at the top of these Terms indicates when changes were last made.

If you do not agree to any modified Terms, you must stop using the Site and cancel any pending orders.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to use our Site or purchase products from us. By using the Site, you represent and warrant that you are 18 or older. If you are under 18, you may only use the Site with the involvement of a parent or guardian who agrees to be bound by these Terms.

3.2 Account Creation

You are not required to create an account to browse our Site. However, to place an order, you may check out as a guest or create an account. If you create an account, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your password and accept all risks of unauthorized access.

  • Notify us immediately of any breach of security or unauthorized use of your account.

  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account at any time for any reason, including if we believe you have violated these Terms.

3.3 Accuracy of Information

You are responsible for ensuring that all information you provide (including name, address, email, and payment details) is accurate and up to date. We are not liable for delays, delivery failures, or other issues caused by inaccurate information.

4. Products and Pricing

4.1 Product Descriptions

We strive to display our t‑shirts, hoodies, and other products as accurately as possible. However, we do not warrant that product descriptions, colors, images, or other content on the Site are entirely accurate, complete, reliable, or error‑free. The colors you see depend on your monitor or device, and we cannot guarantee that your screen will display colors accurately.

If a product offered by us is not as described, your sole remedy is to return it in accordance with our Refund and Return Policy.

4.2 Pricing

All prices displayed on the Site are in U.S. Dollars (USD) unless otherwise indicated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been accepted by us (see Section 5.2).

4.3 Typographical Errors

In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error, technical error, or error from our suppliers, we reserve the right to:

  • Cancel any orders placed for that product, even if you have received an order confirmation.

  • Refund the full amount paid (including shipping) within 3 business days.

We will notify you of such cancellation via email.

4.4 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If an item is out of stock after you place an order, we will notify you and offer a substitute (if available) or a full refund.

4.5 Limited Quantities

Some of our products, particularly limited‑edition “drops,” are available in limited quantities. We allocate inventory on a first‑come, first‑served basis. We are not liable if a product sells out before you complete your order.

5. Orders and Payment

5.1 Order Acceptance

Your placement of an order does not automatically constitute acceptance by Easy Company Outfitter LLC. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • The product is out of stock.

  • Your billing information is incorrect or unverifiable.

  • Our fraud detection system flags the transaction.

  • You are located in a country to which we do not ship.

If we decline your order after payment has been processed, we will issue a full refund via Stripe.

5.2 Order Confirmation

Once you place an order, you will receive an automated email acknowledging receipt. This email is not an acceptance of your order. A legally binding contract between you and Easy Company Outfitter LLC is formed only when we send you a shipping confirmation email (or, for pre‑orders, a separate acceptance email). Until that time, we may cancel the order at our discretion.

5.3 Payment Methods

We accept the following payment methods:

  • Visa, Mastercard, American Express, Discover (credit and debit cards)

  • Apple Pay

  • Google Pay

All payments are processed through Stripe, a PCI Level 1 certified payment processor. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method. You agree to pay all charges incurred by you or any user of your account or payment method at the prices in effect when such charges are incurred.

5.4 Authorization Holds

When you place an order, we may place an authorization hold on your card for the full amount. This hold is not a charge. Once the order is accepted and shipped, the hold converts to a charge. If the order is cancelled, the hold is released within 1–7 business days, depending on your bank.

5.5 Taxes and Duties

You are responsible for all applicable sales taxes, use taxes, value‑added taxes (VAT), customs duties, or other governmental fees imposed on your order. For U.S. customers, sales tax is calculated at checkout based on your shipping address. For international customers, you are the importer of record and must pay any customs fees, import duties, or VAT upon delivery. We do not collect these fees, and they are not included in the price or shipping charges.

5.6 Promotional Codes

From time to time, we may offer promotional codes or discounts. These codes are non‑transferable, may not be combined with other offers, and expire on the date stated. We reserve the right to cancel any order that uses a promotional code in violation of its terms (e.g., multiple uses of a single‑use code).

6. Shipping and Delivery

6.1 Shipping Policy

Our shipping practices are detailed in our separate Shipping Policy. By placing an order, you agree to the terms of that policy, including estimated delivery times, shipping rates, and international customs responsibilities.

6.2 Risk of Loss

Title and risk of loss for products pass to you upon delivery to the common carrier (e.g., USPS, UPS, FedEx). This means that once we hand your package to the shipping carrier, we are no longer responsible for lost, stolen, or damaged packages unless the damage occurred due to our improper packaging. If your package is lost in transit, please contact us and we will assist you in filing a claim with the carrier.

6.3 Delivery Estimates

Any delivery dates provided are estimates only and are not guaranteed. We are not liable for delays caused by weather, carrier issues, customs clearance, or other events beyond our reasonable control.

6.4 Incorrect Address

If you provide an incorrect shipping address, you bear all costs associated with redelivery, return to sender, or lost packages. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment at your expense.

7. Returns and Refunds

All returns, refunds, and exchanges are governed by our Refund and Return Policy, which is incorporated into these Terms by reference. By purchasing from us, you acknowledge that you have read and agree to that policy.

Key points from the Refund and Return Policy:

  • 30‑day return window from delivery for most products.

  • Final sale items are non‑returnable.

  • Defective items are replaced or refunded at no cost to you.

  • Change‑of‑mind returns are subject to return shipping costs (unless you choose store credit, which we pay).

  • Refunds are processed via Stripe within 5 business days of receiving the return.

If you have any questions about returns, please contact us before initiating a chargeback or dispute.

8. Intellectual Property Rights

8.1 Our Content

The Site, including all text, graphics, logos, images, product designs, illustrations, software, and other content (collectively, “Content”), is the exclusive property of Easy Company Outfitter LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, modify, create derivative works of, publicly display, or republish any Content without our prior written consent.

  • Use our trademarks, trade names, or logos (including “Easy Company Outfitter LLC” and “easycompany.store”) without our express permission.

  • Use any data mining, robots, or similar data gathering methods on the Site.

8.2 User Content

If you submit any content to us (e.g., product reviews, photos of you wearing our products, design ideas), you grant us a non‑exclusive, royalty‑free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, and display such content in connection with our business. You represent that you own or have permission to share the content and that it does not violate any third‑party rights.

8.3 Copyright Infringement (DMCA)

We respect the intellectual property rights of others. If you believe that any material on the Site infringes your copyright, please send a notice to our Designated Agent at:

Email: revettekerwin993@outlook.com Subject: DMCA Takedown Notice

Your notice must include:

  • Identification of the copyrighted work claimed to have been infringed.

  • Identification of the material that is claimed to be infringing and where it is located on the Site.

  • Your contact information (name, address, phone, email).

  • A statement that you have a good faith belief that the use is not authorized.

  • A statement under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

  • Your physical or electronic signature.

We will respond to valid DMCA notices and may remove infringing content.

9. User Content and Submissions

9.1 Reviews and Comments

You may have the opportunity to post reviews, comments, or other content on the Site. By posting, you agree that:

  • Your content is accurate, not misleading, and not defamatory.

  • Your content does not violate any law or the rights of any third party.

  • We may, at our sole discretion, remove or edit any content for any reason.

9.2 No Confidentiality

Do not submit any confidential or proprietary information to us through the Site. Any ideas, designs, or suggestions you submit become our property and may be used by us without compensation to you. This includes design ideas for t‑shirts. If you want to submit a design for potential collaboration, please contact us first to sign a separate agreement.

10. Prohibited Conduct

When using the Site, you agree not to:

  • Violate any law – including but not limited to intellectual property laws, export control laws, and consumer protection laws.

  • Interfere with the Site – including introducing viruses, trojan horses, or other malicious code, or attempting to gain unauthorized access to our servers.

  • Engage in fraudulent activity – including using fake payment methods, impersonating another person, or making false claims.

  • Scrape or harvest data – using automated tools to collect user information or product data without our permission.

  • Harass or abuse – posting threatening, defamatory, or obscene material, or harassing our employees or other users.

  • Circumvent security – bypassing any measures we use to prevent or restrict access to the Site.

Violation of this section may result in immediate termination of your access to the Site, cancellation of orders, and legal action.

11. Third-Party Links and Services

The Site may contain links to third‑party websites or services (e.g., Stripe, social media platforms). These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third‑party sites. If you access a third‑party site from our Site, you do so at your own risk.

Specifically, our payment processing is handled by Stripe. Your interaction with Stripe is governed by Stripe’s own terms of service and privacy policy. We are not liable for any issues arising from Stripe’s services.

12. Disclaimer of Warranties

YOUR USE OF THE SITE AND ANY PRODUCTS PURCHASED THROUGH THE SITE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, Easy Company Outfitter LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE.

  • ANY DEFECTS WILL BE CORRECTED.

  • THE PRODUCTS WILL MEET YOUR EXPECTATIONS (EXCEPT AS EXPRESSLY PROVIDED IN OUR REFUND POLICY).

  • THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Easy Company Outfitter LLC, ITS DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM, OR $100 (WHICHEVER IS LESS).

THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless Easy Company Outfitter LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Site or any products purchased.

  • Your violation of these Terms.

  • Your violation of any third‑party rights (including intellectual property or privacy rights).

  • Any content you submit to the Site.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms and any dispute arising out of or relating to them, your use of the Site, or any products purchased shall be governed by the laws of the State of Utah, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES YOU TO ARBITRATE DISPUTES ON AN INDIVIDUAL BASIS, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

Except for claims for injunctive or equitable relief or claims regarding intellectual property rights, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof (including the scope of this arbitration clause) shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time the claim is filed.

Location of Arbitration: The arbitration shall take place in Salt Lake County, Utah, or by telephone or video conference if the amount in dispute is less than $10,000.

Costs: Each party shall bear its own attorneys’ fees and costs, except that we will pay your arbitration filing fees up to $500 if you cannot afford them and your claim is not frivolous.

Waiver of Jury Trial: You and Easy Company Outfitter LLC hereby waive any constitutional or statutory right to a trial by jury.

15.3 Small Claims Court

Either party may bring an individual claim in small claims court (in Salt Lake County, Utah, or your local small claims court if it has jurisdiction) instead of arbitration, provided the claim qualifies for small claims court.

15.4 Time Limit to Bring Claims

Any claim or cause of action arising out of these Terms or your use of the Site must be filed within one (1) year after such claim or cause of action arose, regardless of any statute of limitations to the contrary. Failure to file within one year permanently bars the claim.

16. Class Action Waiver

YOU AND Easy Company Outfitter LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING.

The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable, then the entire arbitration provision (Section 15) shall be null and void, and the dispute shall proceed in court subject to the governing law and venue provisions below.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Easy Company Outfitter LLC regarding your use of the Site and purchase of products. They supersede all prior or contemporaneous communications, representations, or agreements, whether electronic, oral, or written.

Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of Easy Company Outfitter LLC. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • By phone: +1 719 4960841 (Monday–Friday, 9 AM–6 PM MT)

  • By email: revettekerwin993@outlook.com

  • By mail: Easy Company Outfitter LLC Attn: Legal Department 7533 S Center View Ct Ste R West Jordan, UT 84084 United States

For disputes or legal notices: Please send all legal correspondence to the above address via certified mail, return receipt requested, or via email with “LEGAL NOTICE” in the subject line. We will respond within 30 days.

Acknowledgment

BY USING THE SITE OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.

Thank you for choosing Easy Company Outfitter LLC. We are honored to serve you and look forward to providing you with high‑quality, creatively designed apparel.